Refund policy

We want you to shop with confidence at ZAYNÈ.

If you receive a damaged, defective, or wrong item, please contact us within 3 days of receiving your order at info@dreamydesire.store.

To request a return or exchange, please share:

• your order number
• clear photos of the item
• a short description of the issue

Items must be unused, unwashed, and in original condition.

Returns or exchanges are only accepted for:

• damaged items
• defective items
• wrong items received

We do not accept returns or exchanges for change of mind, color difference due to screen display, or minor measurement variation.

If your request is approved, we will guide you with the return process.

For any return or refund questions, contact us at info@dreamydesire.store.

Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is damaged, defective, or incorrect so we can review the issue and make it right.